Legal & safety
The fine print, findable.
Every commitment we make, in one place — written to be read, not buried. If anything here is unclear, a human will explain it: hello@getconduit.co.
The commercial terms
What you agree to when you buy — and what we owe you back.
Privacy PolicyWhat we collect, why, and who ever sees it.Read →Terms of ServiceThe agreement that governs using Conduit.Read →Refund PolicyDeclined = automatic full refund; prepaid terms refund at the month-to-month rate.Read →Shipping PolicyCold-chain handling, timelines, and what happens if a shipment arrives compromised.Read →Subscription PolicyHow terms bill, renew, pause, and cancel.Read →
Care & safety
The clinical and data commitments behind the protocols.
Safety InformationImportant safety information for Conduit protocols.Read →Telehealth ConsentWhat asynchronous physician care means, and what you consent to.Read →Consumer Health Data PrivacyHow consumer health data is handled, including state-law rights.Read →How We Use AIWhere AI assists at Conduit — and where only physicians decide.Read →
Nothing on this page is medical advice. If you are having a medical emergency, call 911.