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Ten questions to ask any weight-loss telehealth program
Including ours. The questions that expose how a program actually works: who reviews you, what the real price is, what happens when you want out, and where the medication comes from.
Why a checklist beats a review site
Review sites for this category are mostly affiliate marketing wearing a lab coat: the rankings follow the commissions. A checklist works differently. Programs cannot pay their way past direct questions, and the pattern of answers tells you more than any star rating.
Ask all ten of every program you are considering, including ours. Our answers are on this site in plain text, which is itself the point.
The ten questions
Each question, and what a good answer sounds like.
| Ask this | A good answer sounds like |
|---|---|
| Who reviews my application, by name? | A named, licensed physician you can verify on your state medical board lookup. Not "our clinical team." |
| Does the same clinician follow my case? | Yes, and your check-ins and messages go to that person, not a rotating queue. |
| What will I pay in month six, all-in? | One number that already includes medication, any membership, and consults at your likely dose. |
| Is there a membership fee on top of the medication? | No, or an honest yes with the amount beside the headline price. |
| Does my price rise when my dose rises? | No. Dose surcharges are how the advertised price stops being your price. |
| What exactly happens if I cancel a prepaid plan? | A one-sentence refund rule with published math, not a policy maze. |
| What happens if I am not approved? | You pay nothing, automatically. |
| Where does the medication come from? | A licensed US pharmacy, named or nameable, shipping cold-chain. |
| Do you verify identity before prescribing? | Yes. A program that will prescribe to anyone with a card is a liability you are standing next to. |
| What happens after I reach my goal? | A real answer about tapering or maintenance, decided with the physician, not silence and a renewal charge. |
Score it simply: plain answers to all ten is a program you can trust with your care. Three or more dodges is your answer too.
Our answers, for the record
Tobore Kokoricha, MD reviews every Conduit application and follows every case. The month-six price is the advertised price: from $129 per month on a 12-month plan, no membership fee, no dose surcharges. Prepaid plans refund unused months at the month-to-month rate. You are only charged if approved. Medication ships cold-chain from a licensed US pharmacy, identity is verified before prescribing, and maintenance is a real program, not an afterthought.
Questions members actually ask
What is the single biggest red flag?
Approval without real screening. If the intake could not possibly produce a no, there is no medicine happening, only fulfillment. Everything else on the list flows from that one.
Are cheap gray-market sources ever okay?
No. Vials from unregulated sellers skip the physician, the pharmacy accountability, and any recourse when something goes wrong. Whatever you choose, choose something with a license attached.
Should the program name its pharmacy?
It should at minimum confirm the pharmacy is US-licensed and be able to name it to you as a patient. Sourcing that cannot be spoken aloud is sourcing you do not want injected.
Sources
This guide is educational and is not medical advice. It restates the Conduit clinical protocol in plain language; your physician’s individual guidance always comes first. If you are experiencing a medical emergency, call 911.